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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    In the destination mail the forms do not reach us

    Asked by Asbages on November 17, 2016 at 04:19 AM
    En el correo de destino de los formularios no nos llegan.

    Translation: In the destination mail the forms do not reach us


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    JotForm Support

    Answered by John_Benson on November 17, 2016 at 06:18 AM

    If I understand you correctly, you're not receiving email notifications. The email ascensores***bages@ascensores***bages.com is in the bounce list.

    I have now removed the email from the bounce list. If you want to know how to troubleshoot this kind of error, please check this guide: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications.

    Hope that helps. If you need further assistance please