What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The first form I am creating is showing as form disabled when trying to preview

    Asked by inspiringgrace on November 17, 2016 at 04:44 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on November 17, 2016 at 07:11 AM

    The One Time Payment Authorization form in your trash folder is causing the auto suspension. The form is asking for credit card details which is against our Terms of Use (http://www.jotform.com/terms/). Please delete the form from your trash folder and make sure not to create the same form again.