What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving submissions

    Asked by IANFLEMING on November 17, 2016 at 05:51 AM

    Hi I am still not receiving submissions from this form, http://www.ianflemingphotography.com/payment 

    I have two mail addresses there, see screen shot.


    Cheers IAN.

    Page URL:

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    JotForm Developer

    Answered by Helen on November 17, 2016 at 07:35 AM


    I have checked your e-mail addresses. As you can see below, all e-mails sent successfully to your e-mail addresses:

    Please check your "Spam" folder and click "Not Spam" for to move your e-mails to Inbox.

    If you have any questions or issue, feel free contact us.