Form not working on different browsers

  • quickstamp
    Asked on November 17, 2016 at 7:01 AM

    Hello, 

     

    The contact form on the url below is working fine on google chrome, however the form disappears on Internet Explorer. I am using Xara Web Designer 11. I need to address this before the end of the day so please get back to me as soon as possible.

    I was also hoping that you could advise as to the best way to make forms mobile friendly. Xara has a website variant function and so far the best solution for me seems to be to make a clone of the form and make one a different size and unresponsive. I wondered if there was a simpler way.

     

    I look forward to your response.

     

    Many thanks, 

     

    Sam

     

     

  • Welvin Support Team Lead
    Replied on November 17, 2016 at 8:50 AM

    The issue is that in IE, the form height is set to 0px. This is possibly a conflict in the page so please try re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. 

    As for the mobile responsive, I have moved that into a new thread. Please follow up on this link: https://www.jotform.com/answers/992199.