Error opening attached upload file

  • Profile Image
    Asked on November 17, 2016 at 12:13 PM

    Estou tentando abrir o arquivo em anexo ao upload do formulário, está com erro.

    Uso o Windgest reCAPTHA , é possível usar na versão em português Brasil. Qual procedimento?

  • Profile Image
    Answered on November 17, 2016 at 01:24 PM

    I checked your account and I can see that uploaded files properly in the Submissions page. Here's a screenshot:

    I also checked your account settings and I've found out that the "Require log-in to view uploaded files." is enabled. This is a new security feature for the uploaded files. It means that you can only open the uploaded files when you are logged in to your JotForm account in the same browser. 

    You can disable this feature in the Account Settings page if you like. Here's a related blog post:

    Hope that helps. Thank you.