What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I find out why form is not linking to DropBox and is being reported as disabled?

    Asked by FloridaYIG on May 12, 2012 at 11:20 PM

    Forms are showing up as SSL and the feature has not been checked nor is it reflected in the embed code.

    I am using this feature to get ready for an upcoming education conference.  If it is truly going to be disabled in less than 48 hours I will need to switch to a different service.  Am loving what you guys do so hoping there is a solution...

    Please advise.

    Thanks!

    Page URL:
    http://www.floridayig.net/index.php?pageid=JA-Bill

  • Profile Image

    Answered by gori-mathew on May 13, 2012 at 12:35 AM

    Hi,

    Your account has reached the maximum quota limit for FREE aacount. You have 10 SSL submissions which is the maximum allocated quota. Please upgrade your account; you can access the pricing link on http://www.jotform.com/pricing/

    After upgrade then try to link it to Dropbox and lets know if doesn't work!

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    Answered by FloridaYIG on May 13, 2012 at 12:48 AM

    Thanks but I never selected the form to be an SSL account.  Have created another form that is also not SSL - will I be able to receive uploads to my dropbox through the new form?

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    Answered by gori-mathew on May 13, 2012 at 01:05 AM

    @FloridaYIG;

    Unfortunately, once your account has been disabled due to overlimit you can't get any submission.

    I have deducted some SSL submission from your account to assist you test the dropbox integration.We can only do this once, so next time you need to upgrade your account.

    Lets know if this works!

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    Answered by FloridaYIG on May 13, 2012 at 01:08 AM

    Thank you, but are all dropbox integrated forms SSL even if the option is not selected?

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    Answered by gori-mathew on May 13, 2012 at 01:23 AM

     

    To disable SSL submissions, just change the https:// prefix in the JotForm URL found in your embed code into http:// (without the "s").

    Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one.