Form over quota

  • Profile Image
    sofingo
    Asked on November 17, 2016 at 01:16 PM

    Hello,

    When people want to subscribe to our website we they receive the following message: 

    Form over quota
    This form has exceeded its allocated quota.
     
     

    When I look into my account I'm not over quota, can you please fix it.

  • Profile Image
    Jan
    Answered on November 17, 2016 at 02:23 PM

    You currently have 102 submissions. Under the Free plan, you only have 100 submissions per month. This is the reason why your account is on over limit status. 

    You can upgrade your account in order to fix this. Here's a guide on How-to-Upgrade-Your-Account.

    You can also wait for the monthly reset. The limit counter resets every first day of the month. It means that the submissions counter will reset back to 0 on December 1, 2016.

    Also, you can perform these tasks to increase your monthly submissions. Here's the link: https://www.jotform.com/myaccount/getMore.

    If you have any questions, let us know. Thank you.