Is there a way to set up email notifications for the team based on certain question answers, rather than a notification about every survey completion?

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    Martin
    Asked on November 17, 2016 at 03:41 PM
    4) Most survey respondents will not require our team follow-up, however the odd person might select an answer that requires our team to improve our services. Is there a way to set up email notifications for the team based on certain question answers, rather than a notification about every survey completion? I want to limit the inbox traffic for our team by omitting survey responses that don’t require follow-up.
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    BDAVID
    Answered on November 17, 2016 at 03:56 PM

    If you need to send a notification based on a users answer, please check this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection 

    Let us know if you need more help.