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    Maximum upload file size

    Asked by John Chartrand  on November 17, 2016 at 04:36 PM

    I have a customer who claimed she couldn't upload a file through my online form and I was wondering what the maximum file size is and if possible, how can I increase it?



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    JotForm Support

    Answered by John_Benson on November 17, 2016 at 06:51 PM

    You can increase it in the Form Builder by selecting the Upload File field and clicking the Max File Size button. Here's how:

    After that, change the 1024 KB = 1 MB to your preferred value. The maximum value is 1048576 KB = 1 GBKeep in mind that free accounts only allow a total amount space of 100 MB.

    Hope that helps. If you need further assistance, please contact us again. Thank you.