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    Only 1 form appears on each webpage, even though I have 6 or 10 placeholders

    Asked by ThomasGoernemann on November 17, 2016 at 04:38 PM

    I have created several layers on each of my webpages, 2 layers per product. One layer shows the specs of the product, the other is supposed to show the jotform I have created. However, all buttons and layers function with regard to the specs, but only one button functions properly and shows the jotform, all other buttons do not. I tried to copy the jotform (placeholder) directly and I also reimported the form into the designated layers, but no change. How can I show the same jotform (or different forms) on the same webpage?

     

    The webpage hasn't been uploaded yet.

    placeholders OR 1 form JotForm product different same
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    JotForm Support

    Answered by Kevin_G on November 17, 2016 at 07:02 PM

    Which embed method are you using? 

    I would suggest you to embed your form using the iFrame code since it is the better option to avoid inconveniences between the website's code and the form's code. 

    Here's the guide that will help you to get the iFrame code of your form: Getting-the-form-iFrame-code

    You can embed indeed the same form in the same webpage or multiple forms in the same webpage, I would suggest you to check the web console in order to find if there is something blocking the buttons in your webpage to work.

    These keyboard shortcuts will help you to get the console: 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    Also, I would suggest you to check the code you're using to make the buttons you're mentioning to work, there should be something also that does not allow the forms to appear properly. 

     

  • Profile Image

    Answered by ThomasGoernemann on November 18, 2016 at 01:44 PM
    Hi Kevin,

    I tried all embed methods, nothing works.

    I am using XARA Web Designer Premium 365. Every item on every page has 2 buttons. Each button is basically a colored square + a text, combined into one group. Each button is linked to a specific pop-up layer. For example, left button: specs, right button: quote. All information for specs was created in xara, I can easily copy and paste any and all charts I have created to any and all pop-up layers and every button works and shows the information thast has been placed into the pop-up layer.

    However, if I try to embed the forms created with jotform, they are correctly imported and placed within the pop-up layer, but nothing happens when I push the corresponding buttons. Usually only one button will work with a jotform, sometimes not even that.

    I have no way to check the code that is being used by xara web designer to make these simple buttons.

    What now?

    Thanks,
    Thomas

    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: jueves, 17 de noviembre de 2016 18:02
    Para: soporte@chakong.com
    Asunto: Re: Only 1 form appears on each webpage, even though I have 6 or 10 placeholders

    A new response has been received:

    Answered by Kevin_G
    Which embed method are you using?
    I would suggest you to embed your form using the iFrame code since it is the better option to avoid inconveniences between the website's code and the form's code.
    Here's the guide that will help you to get the iFrame code of your form: Getting-the-form-iFrame-code
    You can embed indeed the same form in the same webpage or multiple forms in the same webpage, I would suggest you to check the web console in order to find if there is something blocking the buttons in your webpage to work.
    These keyboard shortcuts will help you to get the console:
    Google Chrome:
    Mac: Command + Option + J
    Windows: Control + Shift + J
    Firefox:
    Windows: Ctrl+Shift+K
    Mac: Command+Option+K
    Also, I would suggest you to check the code you're using to make the buttons you're mentioning to work, there should be something also that does not allow the forms to appear properly.

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  • Profile Image
    JotForm Support

    Answered by david on November 18, 2016 at 03:46 PM

    If you need to have multiple forms added to a single page, I would recommend using hyperlinks to your forms instead of trying to embed them.  Example code would be:

     <button><a target="_blank" href="https://www.jotform.com/63206832969869" rel="nofollow" >Solicitud de cotización</a></button>

    Embedding multiple forms to a single page can cause conflicts unless they are all using iFrames.