What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you sell subscriptions with Braintree AND sell products?

    Asked by dietanswers on November 17, 2016 at 04:56 PM

    When I went to select PAYMENT TYPE Subscriptions it said it would remove all products if I wanted to sell a subscription.  Is that product for that single FORM or all PRODUCTS in my ENTIRE account?

     

    Thanks!

    and braintree can sell products
  • Profile Image
    JotForm Support

    Answered by Jim_R on November 17, 2016 at 07:59 PM

    You can't Sell Subscriptions and Sell Products both at the same time. You can only pick one kind of Payment Type from the following options:

    Is that product for that single FORM or all PRODUCTS in my ENTIRE account?

    No, your products are not account-wide, it's per form.

    If you have followup questions, don't hesitate to let us know.

  • Profile Image

    Answered by dietanswers on November 17, 2016 at 08:44 PM
    To be clear I can only sell subscriptions or products on one form but I can
    sell subscriptions on one form and sell products on another form is that
    correct? It's just that I cannot sell both on the SAME form right?
    Thanks!
    ...
  • Profile Image
    JotForm Support

    Answered by Jim_R on November 17, 2016 at 10:13 PM

    Yep, spot on :) You can Sell Subscriptions on one form then Sell Products on another but not BOTH on THE SAME form.

  • Profile Image

    Answered by dietanswers on November 17, 2016 at 10:44 PM
    Thank you!
    ...