Can you sell subscriptions with Braintree AND sell products?

  • dietanswers
    Asked on November 17, 2016 at 4:56 PM

    When I went to select PAYMENT TYPE Subscriptions it said it would remove all products if I wanted to sell a subscription.  Is that product for that single FORM or all PRODUCTS in my ENTIRE account?

     

    Thanks!

  • Support_Management Jotform Support
    Replied on November 17, 2016 at 7:59 PM

    You can't Sell Subscriptions and Sell Products both at the same time. You can only pick one kind of Payment Type from the following options:

    Can you sell subscriptions with Braintree AND sell products? Image 1 Screenshot 20

    Is that product for that single FORM or all PRODUCTS in my ENTIRE account?

    No, your products are not account-wide, it's per form.

    If you have followup questions, don't hesitate to let us know.

  • dietanswers
    Replied on November 17, 2016 at 8:44 PM
    To be clear I can only sell subscriptions or products on one form but I can
    sell subscriptions on one form and sell products on another form is that
    correct? It's just that I cannot sell both on the SAME form right?
    Thanks!
    ...
  • Support_Management Jotform Support
    Replied on November 17, 2016 at 10:13 PM

    Yep, spot on :) You can Sell Subscriptions on one form then Sell Products on another but not BOTH on THE SAME form.

  • dietanswers
    Replied on November 17, 2016 at 10:44 PM
    Thank you!
    ...