What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to cancel account?

    Asked by americanportastor on November 17, 2016 at 06:44 PM

    i need to cancel my paid account. We no longer use not form. 

    cancel account how paid account use i need
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    JotForm Support

    Answered by Chriistian on November 17, 2016 at 09:41 PM

    Do you mean you want to cancel your subscription or delete your Jotform account entirely? To cancel the subscription and downgrade your account back to Free, please follow this guide: How to Downgrade Subscription Back to Free Account.

    The Jotform support team can delete your account for you. However, before we do so, we need to confirm that you want to delete your account and all the forms/submissions within it.

    I will be waiting for your confirmation.
    Thank you.