The PDF fillable form has been loading for almost 24 hours and shows no sign of anything except the spinning dots as the loading symbol

  • liquidtown
    Asked on November 17, 2016 at 7:04 PM
    The PDF fillable form has been loading for almost 24 hours and shows no sign of anything except the spinning dots as the loading symbol.
  • BJoanna
    Replied on November 17, 2016 at 10:16 PM

    If I understood you correctly, you are unable to create Fillable PDF form from your form. 

    If the Fillable PDF form is not created in couple of minutes then it won't be created at all. Large forms can not be converted to Fillable PDF form. I have checked your form http://www.jotform.us/form/63194009405149 and it has lot of fields. I also saw that mentioned form has Form Collapse and spinner fields. Those fields can not be shown on Fillable PDF form. 

    More about Fillable PDF forms and list of fields that can be used on Fillable PDF form you can find inside of this guide:

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    Feel free to contact us if you have any other questions. 

  • liquidtown
    Replied on November 18, 2016 at 3:51 PM

    Hi, thank you for the help. How can I get an offline version of this form? My client needs this for their customers and not wait 15 minutes for it to load. My client is a salesman for a liquor store and meets with restaurant and bar owners so an offline form of some sort would be great for them since they only have to load it once instead of loading every time they make a change.

  • BJoanna
    Replied on November 18, 2016 at 5:16 PM

    Unfortunately I can only suggest you to create smaller form is you want to be able to create Fillable PDF form.

    Your online form is also a bit slow because you have lot of fields (more that 800). I would suggest you to create separate form for each beverage. 

    Or maybe you can use different type of fields for example matrix field.  

    The PDF fillable form has been loading for almost 24 hours and shows no sign of anything except the spinning dots as the loading symbol Image 1 Screenshot 20

    Feel free to contact us if you have any other question.

  • liquidtown
    Replied on November 18, 2016 at 5:28 PM

    Thanks, I would love to split it into separate fields, but my client wants one massive list so he can have one single form for his customers to look at.

     

    I'll check out the matrix field, thanks for the suggestion.

  • BJoanna
    Replied on November 18, 2016 at 6:55 PM

    You can also use Purchase Order payment field, but please note that this field will not be show inside of Fillable PDf form. 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    https://www.jotform.com/help/225-How-to-Add-Options-to-Payment-Forms 

    Here is my demo form with Matrix field and Purchase Order payment field.

    https://www.jotformpro.com/form/63226733941962 

    Hope this will help. Let us know if you need further assistance.