What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My image upload button is not working if you click on the right side of it.

    Asked by m1hunter on November 18, 2016 at 12:14 AM

    Thanks guys for all of your previous help. My my image upload button does not work when you click the right side of it. Also the border on the button disappears when you hover over it on the right side. Please let me know how to fix this.

    Page URL:
    https://form.jotform.com/63220657721149

    button not working side click right
  • Profile Image
    JotForm Support

    Answered by owen on November 18, 2016 at 01:54 AM

    Hi,

    In order to fix this problem please delete width attribute on your ".qq-upload-button.form-submit-button-cool_grey" selector:

    Then you should inject the following CSS code:

    .qq-uploader {

    width:306px;

    }

    This resolves the problem. Please try it and let us know if the issue still persists. Thank you for contacting us. 

  • Profile Image

    Answered by m1hunter on November 18, 2016 at 11:19 AM

    Thanks Worked.

  • Profile Image

    Answered by m1hunter on November 22, 2016 at 02:21 PM

    I am having almost the same issue with my submit button (send info / images for best pricing) I increased the size of it in the css code know it gets smaller when the mouse button hoovers over it. What is the code to fix this?

  • Profile Image
    JotForm Support

    Answered by BJoanna on November 22, 2016 at 04:26 PM

    Were you able to resolve your issue? I have tested your form but I was not able to replicate mentioned issue. Submit button did not get smaller when I hover with a mouse over right side. Also right side of the button is working properly.

    I have also tested your form on my Samsung Galaxy S4 and on my tablet. Submit button is working properly there as well.

    If the issue still persist on your end, please let us know which device are you using and provide us a screenshot or your issue. 

    Let us know if you need further assistance.