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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Fields are missing in submission PDF attached in email.

    Asked by GroFin on November 18, 2016 at 03:09 AM


    I would like to know how I can fix the PDF attachment I receive of my form.

    The problem: There are some (important) fields missing in the PDF. I would like it to be the same way as I get the fotform form in the body my mail, ie, with all the fields I have selected to be included.

    Please, let me know how I can fix that.


    Thank you,


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    JotForm Support

    Answered by ashwin_d on November 18, 2016 at 03:51 AM

    Hello GroFin,

    I'm sorry for the trouble caused to you. 

    Have you customized your PDF? I would suggest you to please let us know which all fields are missing from your attached PDF file in email and we will take a look. You may also like to share a screenshot of the PDF you receive in email and we will take a look. 

    We will wait for your response.

    Thank you!