- dymdymAsked on May 13, 2012 at 08:41 AM
i recently added an order form on facebook by my friends said they cannot view it? The order form doesn't appear when the link is clicked. I need help pls! Thanks!
- JotForm SupportliyamAnswered on May 13, 2012 at 09:18 AM
Hello dymdym. I have checked your page and I was able to view your form (both logged out and logged in to my account).
Any specific details that your friends are seeing when viewing the page? Also, are they able to view this page: http://www.jotform.me/form/21325383014443?
Looking forward to your response.
- dymdymAnswered on May 13, 2012 at 09:53 AM
thanks sir liyam...but why is it that sometimes i don't see the form right away...the screen displays something like a long gray bar with static html written as text then 2 yellow boxes below then when i click preview, that's the time the form can be viewed...Can't it be automatically redirected to the form?
- JotForm SupportliyamAnswered on May 13, 2012 at 11:43 AM
If you're the one seeing this, it's probably because you're viewing it as the admin/owner of the page, which means by default, it will show you the configuration settings of the iframe application that you are using. But for the others they will be able to view your page differently.
There are also other iframe apps in which you'll be able to control the pages that appear depending whether the visitor has already liked the page or not. This is another thing that can be looked into.