What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why is it that sometimes i don't see the form right away...the screen displays something like a long gray bar with static html written as text then 2

    Asked by dymdym on May 13, 2012 at 10:10 AM
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    Answered by jeanettebmz on May 13, 2012 at 12:52 PM

    Could you please provide us with the exact URL of your page, where the form is embedded?

    If you have not embedded your form into particular webpage,try using the IFrame code instead.

    On the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Embed Form"
    3. Click on iFrame

     

    Cheers!

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    Answered by dymdym on May 13, 2012 at 01:57 PM

    here's the url mam...if i click preview, the form will be viewd but the submit button isn't there ;((  https://www.facebook.com/shopnbuy?v=app_190322544333196 

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    Answered by jeanettebmz on May 13, 2012 at 02:18 PM

    There 2 main methods to embed a form on Facebook, one is the Static HTML, another one is Facebook Developer method

    You are probably using the first one, please check the following guide in order to insert the second one

    http://www.jotform.com/help/123-Adding-forms-to-Facebook-Facebook-Developer-Method-

    You might also want to check this guide , regarding to order forms (using any of our payment tools)

    Jeanette