What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Appointment slots widget: Entry limits are not working

    Asked by mmfoley on November 18, 2016 at 12:37 PM
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    Answered by mmfoley on November 18, 2016 at 12:39 PM

    Sorry, to clarify. I put a limit of 2 entries for both Monday and Tuesday, but more than the two entries are able to be entered. Thank you in advance for the help.

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    JotForm Support

    Answered by Jan on November 18, 2016 at 02:04 PM

    I opened your form and I can see that the widget is working properly. The "Monday" and "Friday" option are already set to "None" which means unavailable.

    You said that you received more than 2 entries but when I checked your form, I only saw 2 submissions on that form.

    I tested the widget on a blank form and I was able to verify that it is working properly. Let me clear your form cache so that your forms will be refreshed from our servers.

    Are you still experiencing this problem? If yes, please provide more details about the issue.

    Hope that helps. Thank you.