Appointment slots widget: Entry limits are not working

  • mmfoley
    Asked on November 18, 2016 at 12:37 PM
    Page URL: https://form.jotform.com/63185704708157
  • mmfoley
    Replied on November 18, 2016 at 12:39 PM

    Sorry, to clarify. I put a limit of 2 entries for both Monday and Tuesday, but more than the two entries are able to be entered. Thank you in advance for the help.

  • Jan
    Replied on November 18, 2016 at 2:04 PM

    I opened your form and I can see that the widget is working properly. The "Monday" and "Friday" option are already set to "None" which means unavailable.

    Appointment slots widget: Entry limits are not working Image 1 Screenshot 20

    You said that you received more than 2 entries but when I checked your form, I only saw 2 submissions on that form.

    I tested the widget on a blank form and I was able to verify that it is working properly. Let me clear your form cache so that your forms will be refreshed from our servers.

    Are you still experiencing this problem? If yes, please provide more details about the issue.

    Hope that helps. Thank you.