What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a new user - Riva Zagov and she still has not gotten the invite to join Jotform. We checked spam and junkmail. Can you help?

    Asked by TanenbaumCHAT on November 18, 2016 at 01:20 PM
    JotForm checked and a
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    JotForm Support

    Answered by Jim_R on November 18, 2016 at 03:30 PM

    Hello, I'm assuming you're referring to this user, rzagov (rzagov@tanenbaumchat.org). I checked your account and confirmed you're done adding her as a Subuser.

    I also checked her mail logs and confirmed that she received the email when you shared some forms with her.

    All that's left to do now is for her to login to her account, rzagov, then click the folder created under Shared With You on the left side of her My Forms page.