What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is no longer mobile responsive

    Asked by ToliverBancroft on November 18, 2016 at 02:45 PM

    Hi. I made some small changes to my form today, just added a few questions and changed the way the buttons look. Now on my mobile phone the fields are stretched out and won't appear properly. Can you tell me what I did wrong? Here's my form: https://form.jotform.com/61214931644149

    Page URL:
    http://www.toliverbancroft.com/apply-for-unsecured-business-financing

    Mobile mobile responsive mobile phone
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    JotForm Support

    Answered by Welvin on November 18, 2016 at 04:37 PM

    I've added the mobile responsive widget in your form and that seems to have fixed it. Please check and let us know if you don't like its layout. 

    https://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm 

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    Answered by ToliverBancroft on November 18, 2016 at 04:46 PM

    Thank you very much! But unfortunately, the font has changed. It was Georgia before, which matched my website. Can you change that back?

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    Answered by ToliverBancroft on November 18, 2016 at 04:56 PM

    Also, the padding is really far away in between the fields. I prefer them closer, like they were before.  I don't want to go in and change it back myself, because I don't want to mess up anything you are doing! LOL thanks so much for all your help!

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    JotForm Support

    Answered by jonathan on November 18, 2016 at 08:29 PM

    Adding the Mobile Responsive widget should have not change the font-type used by the form.

    If you want to change the font-type used, you can do it using the Advance Form Designer.

    Example:

     

    to change the line spacing and paddings go to the Line Layout option.

    Example:

     

    Hope this help. Let us know if this did not work for you.

    Thanks.

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    Answered by ToliverBancroft on November 18, 2016 at 08:40 PM

    I was able to fix the spacing and font. Thank you guys so much!! :-D

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    JotForm Support

    Answered by jonathan on November 18, 2016 at 09:42 PM

    Thank you for taking the time updating us on the status and letting us know all fixed. :-)

    Contact us anytime for any assistance you need on JotForm.

    Cheers