My form is no longer mobile responsive

  • ToliverBancroft
    Asked on November 18, 2016 at 2:45 PM

    Hi. I made some small changes to my form today, just added a few questions and changed the way the buttons look. Now on my mobile phone the fields are stretched out and won't appear properly. Can you tell me what I did wrong? Here's my form: https://form.jotform.com/61214931644149

  • Welvin Support Team Lead
    Replied on November 18, 2016 at 4:37 PM

    I've added the mobile responsive widget in your form and that seems to have fixed it. Please check and let us know if you don't like its layout. 

    https://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm 

  • ToliverBancroft
    Replied on November 18, 2016 at 4:46 PM

    Thank you very much! But unfortunately, the font has changed. It was Georgia before, which matched my website. Can you change that back?

  • ToliverBancroft
    Replied on November 18, 2016 at 4:56 PM

    Also, the padding is really far away in between the fields. I prefer them closer, like they were before.  I don't want to go in and change it back myself, because I don't want to mess up anything you are doing! LOL thanks so much for all your help!

  • jonathan
    Replied on November 18, 2016 at 8:29 PM

    Adding the Mobile Responsive widget should have not change the font-type used by the form.

    If you want to change the font-type used, you can do it using the Advance Form Designer.

    Example:

    My form is no longer mobile responsive Image 1 Screenshot 30

     

    to change the line spacing and paddings go to the Line Layout option.

    Example:

    My form is no longer mobile responsive Image 2 Screenshot 41

     

    Hope this help. Let us know if this did not work for you.

    Thanks.

  • ToliverBancroft
    Replied on November 18, 2016 at 8:40 PM

    I was able to fix the spacing and font. Thank you guys so much!! :-D

  • jonathan
    Replied on November 18, 2016 at 9:42 PM

    Thank you for taking the time updating us on the status and letting us know all fixed. :-)

    Contact us anytime for any assistance you need on JotForm.

    Cheers