What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a Jotform and people have filled it out but I cannot see it.

    Asked by StephaniesBookShelf on November 18, 2016 at 02:51 PM

    I gave a link to a jotform in a FB party, have had 2 submissions, but not even the form is showing up in my account, much less the submissions. Where have they gone? How can I track it down?

    Page URL:
    https://form.jotform.com/63204803689157

    JotForm and cannot a
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    JotForm Support

    Answered by Jan on November 18, 2016 at 04:36 PM

    Are you referring to this form (https://form.jotform.com/63204803689157)? This form is under the guest account (guest_63205481000036).

    It is possible that you are not logged in to your account when you created this form. We can transfer the form to your registered account if you like. You just need to provide any verification details like when did you create the form.

    We'll wait for your reply. Thank you.

     

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    Answered by StephaniesBookShelf on November 18, 2016 at 04:44 PM
    Yes, that is the form. Please do transfer it to my account! What
    information do you need?
    ...
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    JotForm Support

    Answered by Jan on November 18, 2016 at 06:20 PM

    I have now transferred this form (https://form.jotform.com/63204803689157) to from the guest account (guest_63205481000036) to your JotForm account (StephaniesBookShelf).

    If you need any help, let us know. Thank you.

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    Answered by StephaniesBookShelf on November 19, 2016 at 10:44 PM
    That worked! Thank you soooo much.
    ...
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    JotForm Support

    Answered by Jan on November 20, 2016 at 01:14 AM

    You are welcome. Let us know if you need any help. Thank you.