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StephaniesBookShelfAsked on November 18, 2016 at 2:51 PM
I gave a link to a jotform in a FB party, have had 2 submissions, but not even the form is showing up in my account, much less the submissions. Where have they gone? How can I track it down?
Page URL: https://form.jotform.com/63204803689157 -
JanReplied on November 18, 2016 at 4:36 PM
Are you referring to this form (https://form.jotform.com/63204803689157)? This form is under the guest account (guest_63205481000036).
It is possible that you are not logged in to your account when you created this form. We can transfer the form to your registered account if you like. You just need to provide any verification details like when did you create the form.
We'll wait for your reply. Thank you.
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StephaniesBookShelfReplied on November 18, 2016 at 4:44 PMYes, that is the form. Please do transfer it to my account! What
information do you need?
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JanReplied on November 18, 2016 at 6:20 PM
I have now transferred this form (https://form.jotform.com/63204803689157) to from the guest account (guest_63205481000036) to your JotForm account (StephaniesBookShelf).
If you need any help, let us know. Thank you.
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StephaniesBookShelfReplied on November 19, 2016 at 10:44 PMThat worked! Thank you soooo much.
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JanReplied on November 20, 2016 at 1:14 AM
You are welcome. Let us know if you need any help. Thank you.