What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to view a support ticket staus

    Asked by sharingthewealth on November 18, 2016 at 03:43 PM


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    JotForm Support

    Answered by Jim_R on November 18, 2016 at 05:36 PM

    Hi, I'm seeing your original thread here https://www.jotform.com/answers/993420 where my colleague already replied.

    To view his reply, just click that link above, or click this. You don't have a support ticket per se, you just posted a thread. The only time you will have a support ticket of sort is when we escalate your thread to our 2nd level.

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    Answered by dave stafford  on November 18, 2016 at 06:54 PM

    Again I am in need to obtain my log in for one of the websites I work on. The address is


    I would have included the information located on the page but could not draw it up with this e-mail open. Thanks for your time and efforts.


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    JotForm Support

    Answered by jonathan on November 18, 2016 at 11:22 PM

    @ dave stafford

    We will resolve the issue on another thread here https://www.jotform.com/answers/993671