how to view a support ticket staus

  • sharingthewealth
    Asked on November 18, 2016 at 3:43 PM

    how?

  • Support_Management Jotform Support
    Replied on November 18, 2016 at 5:36 PM

    Hi, I'm seeing your original thread here https://www.jotform.com/answers/993420 where my colleague already replied.

    To view his reply, just click that link above, or click this. You don't have a support ticket per se, you just posted a thread. The only time you will have a support ticket of sort is when we escalate your thread to our 2nd level.

  • dave stafford
    Replied on November 18, 2016 at 6:54 PM

    Again I am in need to obtain my log in for one of the websites I work on. The address is

    http://hummingbeadsofkingman.com/orderform.htm 

    I would have included the information located on the page but could not draw it up with this e-mail open. Thanks for your time and efforts.

     

  • jonathan
    Replied on November 18, 2016 at 11:22 PM

    @ dave stafford

    We will resolve the issue on another thread here https://www.jotform.com/answers/993671