What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What methods are available to allow for DMARC authentication

    Asked by UnLitho on November 18, 2016 at 10:17 PM
    What methods are available to allow for DMARC authentication then if we allow Jotform to use our own SMTP servers? Is there a FAQ on setting up SPF records, or is there the allowance for DKIM signing?
    dmarc spf record
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    JotForm Support

    Answered by ashwin_d on November 19, 2016 at 03:06 AM

    Hello UnLitho,

    Unfortunately we do not have options for DKIM signing or DMARC authentication. Do you mean to say that you want to use your own email address to send submission emails?

    Yes it is possible to achieve your requirement by adding custom sender email in your account and set it as "Recipient Email" of your form's email alert. You may like to take a look at the following guide should help you:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Thank you!