What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I re-enable my form?

    Asked by Dom1219 on November 19, 2016 at 12:20 AM

    I was on the website editing my forms and it now says it's no longer available

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    JotForm Support

    Answered by John_Benson on November 19, 2016 at 03:13 AM

    Your account is suspended because you were phishing for credit card information, it is against our terms of use. We can activated your account if you let us delete the guilty fields.

    We'll wait for your response. Thank you.

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    Answered by DOMINIC LACY  on November 19, 2016 at 11:14 AM

    Sure, that is fine with me

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    JotForm Support

    Answered by John_Benson on November 19, 2016 at 01:37 PM

    Your account is now activated. To avoid getting suspended again, please check our terms of use.

    Hope that helps. Cheers!

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    Answered by cjthecreditfixer on November 26, 2016 at 12:00 PM

    I don't know why my form isn't working. When I enable it says the form is disabled but when I disable if it, it says form is unavailable and that's from going through the trouble shooting videos... I don't know how it got disabled in the first place. Please help me if you can.
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    JotForm Support

    Answered by liyam on November 26, 2016 at 12:53 PM


    In order to provide you better assistance, I have moved your question to a new thread. We'll provide you a response as soon as possible.