I am not receiving emails

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    marshalltown
    Asked on November 19, 2016 at 12:51 AM

    Hi,

    using your forms on our websites we don't receive a copy of the form submitted via email.

    Only by logging on to jotform can we see the submitted forms

     

    Is there an issue

  • Profile Image
    Helen
    Answered on November 19, 2016 at 03:58 AM

    Hi,

    I checked your e-mail address and this e-mail address(info@pattayaswimmingpools.com) in our bounce list.

    I have remove your email address from bounce list. Please kindly follow the solution to avoid this from happening again.

    Here is a guide for solution:  How To Setup Email Alerts To Prevent Bouncing Issues

    If you have still problem, feel free contact us.