I am not receiving emails

  • marshalltown
    Asked on November 19, 2016 at 12:51 AM

    Hi,

    using your forms on our websites we don't receive a copy of the form submitted via email.

    Only by logging on to jotform can we see the submitted forms

     

    Is there an issue

  • Helen
    Replied on November 19, 2016 at 3:58 AM

    Hi,

    I checked your e-mail address and this e-mail address(info@pattayaswimmingpools.com) in our bounce list.

    I am not receiving emails Image 1 Screenshot 20

    I have remove your email address from bounce list. Please kindly follow the solution to avoid this from happening again.

    Here is a guide for solution:  How To Setup Email Alerts To Prevent Bouncing Issues

    If you have still problem, feel free contact us.