What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving emails

    Asked by marshalltown on November 19, 2016 at 12:51 AM


    using your forms on our websites we don't receive a copy of the form submitted via email.

    Only by logging on to jotform can we see the submitted forms


    Is there an issue

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by Helen on November 19, 2016 at 03:58 AM


    I checked your e-mail address and this e-mail address(info@pattayaswimmingpools.com) in our bounce list.

    I have remove your email address from bounce list. Please kindly follow the solution to avoid this from happening again.

    Here is a guide for solution:  How To Setup Email Alerts To Prevent Bouncing Issues

    If you have still problem, feel free contact us.