What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms have not been forwarded to our email address. How come?

    Asked by WMDeHoopStichting on November 19, 2016 at 08:24 AM
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    JotForm Support

    Answered by Welvin on November 19, 2016 at 01:45 PM

    Your email address has been placed on our bounce list and this is the causing your form emails to fail. I think you've figured this out already, you have two new submissions sent to your email address. Please check your spam folder if you are not getting these two on your inbox.