i did not received any email notification in my email.

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    russel
    Asked on November 19, 2016 at 11:54 AM

    i did not received any email notification in my email.. need help for this issue.



    This is a re-post of a comment on How to Change the Email Address Used for Notification Email?

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    KadeJM
    Answered on November 19, 2016 at 06:06 PM

    Hi Russel, I checked your current email address for "datcmain@gmail.com" and found it was listed in our bouncelist so that's probably the reason you stopped receiving email notifications from us.

    Please be sure to try using noreply@jotform.com as your default sender address and also it's a good idea to check your spam folder and make any that end up there as not spam and that should help to resolve this type of issue.

    Additionally, you can monitor outgoing emails from your forms by checking your email history and if you see any that failed then you'll want to use our email took to check and remove them from our bouncelist if needed.