What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Uploaded File: not able to access it, XML error shows up.

    Asked by kokel on November 19, 2016 at 12:12 PM

    The specific, uploaded file mentioned before, that generates an error message was in a different field. I could not make it work by changing over to the www domain. Check that out (A64 not A61):


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    JotForm Support

    Answered by BDAVID on November 19, 2016 at 12:15 PM

    I have escalated this to our second level. You will be notified via this thread if it is possible to retrieve the uploaded file.

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    JotForm Developer

    Answered by uygar on November 22, 2016 at 12:49 AM


    We checked your uploaded files but we couldn't find A64 file. Your file did not upload correctly.

    Sorry for inconvenience.