Please reset file download bandwidth limit.

  • Profile Image
    blossombirth
    Asked on November 19, 2016 at 01:47 PM

    Hello JotForm team,

    We are preparing to offload the image files from this form to a separate server. We would like to use the JotForm APIs for downloading all the image files. Could you please reset the bandwidth usage one more time so that we can download the files now?  Thanks again!

     

    Biju

  • Profile Image
    ashwin_d
    Answered on November 19, 2016 at 01:53 PM

    Hello Biju,

    I did reset the download bandwidth limit of your uploaded files. I would suggest you to please try to download the files again and get back to us if you see any bandwidth error message. I would also suggest you to please share the complete file URL and we will reset the bandwidth limit.

    Thank you!

  • Profile Image
    blossombirth
    Answered on November 19, 2016 at 04:47 PM

    Thank you Ashwin!  I will try the download now. 

    Biju