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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Digital download product

    Asked by garymichael on November 19, 2016 at 01:47 PM

    Hi,

    I am going to be creating a form in that I want to have:

    1.  Digital downloads such as: .PDF, .MP3, Ebooks, etc

    2.  I there a way I can put the location of my files from my server

    3.  And when they buy the product through the credit card form, they can press download now or click a link in the form after payment.  Maybe the link is hidden until payment goes through or something like that.  You understand what I mean.

    4.  I just didn't want to go through managing sending files to customers through email, drop box, etc

    I'm sure you understand.

    Also, I really didn't want to go through all the development of using another software, like Big Commerce, Shopify, etc.  I've done that before and I'm short on time to get this project launched by the partners.

     

    Please tell me you have a good solution!! :-)  I really love Jotform and I want to stay with you on this part.

    product digital JotForm hidden love
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 19, 2016 at 07:07 PM

    1.  Digital downloads such as: .PDF, .MP3, Ebooks, etc

    Unfortunately, there is not currently a way that will allow you to upload files and provide them to your users, you will need to upload the file/s you want to provide to a cloud service and then display the link in the JotForm, so your users may click on the link and then download it. 

    You can only attach files in the email auto-responder of your form so when the form has been submitted your user will receive the email with the attached file. 

    Otherwise will not be possible to provide files uploaded directly on your form. 

    2.  I there a way I can put the location of my files from my server

    You can indeed simply provide the link to the files you have uploaded in your server, to display the link you will need to use the Text field: 

    3.  And when they buy the product through the credit card form, they can press download now or click a link in the form after payment.  Maybe the link is hidden until payment goes through or something like that.  You understand what I mean.

    I think you will need to provide the info in an email auto-responder or the Thank You page and also make the payment field required so the form cannot be submitted without payment done. 

    To get more information about the auto-responder feature, please take a look on this guide: Creating-a-Form-Autoresponder

    This guide will help you to set up your thank you page: Setting-Up-the-Thank-You-Page

    To set up your products I will suggest you to check this guide: Setting-Up-Your-First-Order-Form

    Please if you have any question, let us know.