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    How to set up form so client receives a copy of their submission?

    Asked by GMFerguson on November 19, 2016 at 01:49 PM

    Hello! We have our form set up so that I receive a copy of the person's info when they submit it via the jotform. I would like to know how we can set this up so that the client would receive a copy of their submission in their email just as I do.

    Page URL:
    http://reachyourfullpotentialnyc.com/client-intake-form/

    client how a set up form
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    JotForm Support

    Answered by Jim_R on November 19, 2016 at 09:31 PM

    Hello, I checked the page you included on your post http://reachyourfullpotentialnyc.com/client-intake-form/ and confirmed this is the form https://jotform.com/51997055683166 embedded on that page.

    Upon checking, this form doesn't have an Autoresponder yet. And that's what you need to setup in order for your users/clients/respondents to get an email.

    Complete guide: Creating-a-Form-Autoresponder 

    While you're at it, I would also strongly urge you to change your form's email field from a regular Textbox, into an actual E-mail field (found under Quick Fields).

    OR, just set a Validation for your Textbox field so it checks if the input is a valid email.