Image Issues

  • SWWTC
    Asked on November 19, 2016 at 2:18 PM

    Hi, why am I unable to insert images into my form. I keep getting a server error message. I have tried jpeg, png and gif formats but nothing seems to work. I haven't had a problem before - please help. Many Thanks, Sarah

  • Support_Management Jotform Support
    Replied on November 19, 2016 at 9:09 PM

    Hey Sarah, I'm assuming you're currently working on this form https://www.jotform.com/63225629567363 and the image you're trying to change was the image at the top.

    Image Issues Image 1 Screenshot 30

    I cloned your form and managed to change that image.

    Image Issues Image 2 Screenshot 41

    Can you please give it another try? It might have been a temporary issue. But if the issue persists, let us know so we can have another look.