What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms page not working

    Asked by AGTech on November 19, 2016 at 04:55 PM

    I've been trying to work on my form all afternoon and I keep having my work not et saved and getting a message that the site might be experiencing too much traffic so it's down.  I'm just wanted to let you know that this is a problem so you can try to improve in the future.  It is very frustrating!

     

    Thanks,

    Alice

     

    Screenshot
    my forms 5xxx errror
  • Profile Image
    JotForm Support

    Answered by jonathan on November 19, 2016 at 10:22 PM

    Hi Alice,

    We apologize for any inconvenience caused. We have a brief temporary issue with our My Forms page earlier. This must be the same issue you encountered.

    Our back end team had already fixed the issue and restored the service.

    Can you please try again. It will be good to close first the browser and retry login to your account at https://www.jotform.com/login

    Let us know if issue still persist at this time.

    Thanks.