My Forms page not working

  • Profile Image
    AGTech
    Asked on November 19, 2016 at 04:55 PM

    I've been trying to work on my form all afternoon and I keep having my work not et saved and getting a message that the site might be experiencing too much traffic so it's down.  I'm just wanted to let you know that this is a problem so you can try to improve in the future.  It is very frustrating!

     

    Thanks,

    Alice

     

  • Profile Image
    jonathan
    Answered on November 19, 2016 at 10:22 PM

    Hi Alice,

    We apologize for any inconvenience caused. We have a brief temporary issue with our My Forms page earlier. This must be the same issue you encountered.

    Our back end team had already fixed the issue and restored the service.

    Can you please try again. It will be good to close first the browser and retry login to your account at https://www.jotform.com/login

    Let us know if issue still persist at this time.

    Thanks.