What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access my account

    Asked by pavlikusa on November 19, 2016 at 06:48 PM

    Can't access to my account. Site is down.

    Also not resiving any emails from my forms
    Emails My Forms
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 19, 2016 at 11:41 PM

    We would like to apologize for any inconvenience this had caused you. We had a temporary issue earlier with our MyForms page, however, it was escalated immediately and our developers have already fixed the issue and restored the service. 

    Can you try to access your account again and let us know of any result, please?

    With regards to your other concern of not receiving emails when your form is submitted successfully, I have moved it to a new thread considering it is a different concern.

    Please click this link to go to the new thread.

    Thank you.