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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Wizard: Unable to save changes in tax name

    Asked by bdoodle on November 20, 2016 at 09:29 AM
    I still cannot change the tax text though.  I am unable to do a change and have it applied.  Is there some "save" button I am missing?
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    JotForm Support

    Answered by Mike_G on November 20, 2016 at 12:29 PM

    It seems that if you change the Tax Text within the Payment Wizard it will not work and will just revert back to what it was before. I was also able to reproduce that on my end and I will forward this to our development team.

    Meanwhile, you can change the Tax Text also by double-clicking it from the Payment field itself.

    The screenshot below will show you how you can do it:

    I hope this helps. If you have any further questions regarding this, please feel free to contact us again anytime.

    Thank you.

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    Answered by bdoodle on November 20, 2016 at 01:44 PM
    Thank you for your help and your thoroughness!
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    JotForm Developer

    Answered by omur on November 24, 2016 at 08:07 AM

    Hello bdoodle,

    We've issued an update that corrected the issue.

    If you experience further problems, feel free to write us.

    We're here to help.

    Thank you very much

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    Answered by bdoodle on November 24, 2016 at 11:44 AM
    Thank you!