- SheilaAsked on May 13, 2012 at 07:03 PM
I created a few forms a few months ago.
Now I can't find them! And if someone completes the form from my website I can't find that and therefore can't retreive the information.
I thought it was because I needed to log in. But I have tried every email address that I would use and can't get logged in.
Don't have a clue what to do now. I need to retrieve info from a completed form.
It's been a little while since I used it but I'm sure the last time I received notification that a form has been posted, I went to the website and it was there.
Can anyone help me please?
- JotForm SupportjonathanAnswered on May 13, 2012 at 07:11 PM
Can you provide us the URL of website where the form is?
We can check the form ID# and see if it is associated to your account.
- JotForm SupportidarktechAnswered on May 17, 2012 at 02:00 AM
Your forms are created under guest account, meaning you are not logged in when you created that forms. We can transfer these forms to your registered account, what is your JotForm username so I can move these forms for you? If you haven't yet registered, please visit www.jotform.com and sign-up for your account. Thanks!
- SheilaAnswered on May 17, 2012 at 06:06 PM
Thank you very much again for a quick response. Glad you have found my forms!
JotForm Username is Shelaghna
Many thanks again.