- mbower13Asked on November 20, 2016 at 05:55 PMPage URL:
- JotForm SupportChriistianAnswered on November 20, 2016 at 09:07 PM
It appears that AOL is rejecting the jotform emails, and due to this, your address was added to the bounce list. I have now removed the email address from the bounce list. You should be able to receive the next submissions successfully. Please check on your end to confirm.
AOL is known to have a very strict anti-spam measures so make sure to add email@example.com to your contact or safe sender list. You may also follow this guide on How to Prevent Email Bouncing Related Issues.
To check and remove an email address from the bounce list, please see our guide here: How to Remove Your Email Address from Bounce List. Regards.