What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to turn a form into a fillable PDF

    Asked by Fitnessvenue on November 20, 2016 at 06:28 PM
    Page URL:

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    JotForm Support

    Answered by ashwin_d on November 20, 2016 at 10:09 PM

    Hello Fitnessvenue,

    I am not sure if I have understood your question correctly. Which PDF app you are trying to embed your form?

    Are you trying to convert your JotForm to PDF version and unable to fill out form? I did test this by downloading PDF version of your form and I am unable to replicate this issue. I was ale to input in PDF form successfully. Please check the screenshot below:


    The only issue is that your form do not have submit button without which your users will not be able to submit form. I would suggest you to please add a submit button in your form and then tests again.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on November 20, 2016 at 10:14 PM

    Hello ,

    Upon checking your form "Sign Up" has fields asking for customer's credit card number which makes it suspected of being used for phishing.

    Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    I have deleted the credit card related fields from your form.

    Thank you!

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    Answered by Fitnessvenue on November 20, 2016 at 11:44 PM
    Thank you
    Please reinstate these details as we transfer this information to a Direct Debit Billing company for ongoing debiting for gym access.
    Thank you

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    JotForm Support

    Answered by owen on November 21, 2016 at 02:35 AM

    Hi Kerrin,

    Asking directly for credit card data is against our Terms of Use. So, we are not able to reinstate your form to its older stance. You should use our Payment tools in order to receive payments. 

    Please read this simple guide of ours to know more about creating order forms:


    Do contact us again if you need any further assistance. 

  • Profile Image

    Answered by Fitnessvenue on November 23, 2016 at 09:53 PM


    trying to download 'Daily cleaning and maintenance Prossie' to a fillable pdf to use in odf expert but it isn't working.


    Thank you

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    JotForm Support

    Answered by BJoanna on November 23, 2016 at 11:17 PM

    I successfully created Fillable PDF form of your form 'Daily cleaning and maintenance Prossie'. I only noticed that submit button is not shown. Please try to remove submit button and add new one and then create another Fillable PDF form. You can also try to clone your form and then create Fillable PDF form of your cloned form. 

    Also please note that you have to use Adobe Acrobat Reader or Foxit to be able to fill and submit Fillable PDF form. 

    More about Fillable PDF forms you can find inside of this guide:


    Hope this will help. Let us know if you need further assistance.