What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account was suspended

    Asked by mail7colourz on November 21, 2016 at 02:41 AM
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    JotForm Support

    Answered by candy on November 21, 2016 at 02:51 AM


    I have checked your account and I did not see any phishing. So that, I have reactivated your account.

    However, our phishing detection system was triggered because of the word "Password" that is clearly visible in your form. The form will just get disabled again if the system still detects that word. Please try to avoid to use that kind of words in your form.

    Also, you can check our terms of use to avoid suspicious activities.


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    Answered by mail7colourz on November 21, 2016 at 03:20 AM

    Thank you so much for a quick replay. Thank you, i will change the word ASAp