Shipping cost is not added for some products

  • rinkasycip
    Asked on November 21, 2016 at 3:27 AM

    Does not charge shipping on some items :(

    Page URL: http://www.thatcoffeecult.com/ph-metro-manila.html
  • candy
    Replied on November 21, 2016 at 3:47 AM

    Hello,

    I have cloned your form in order to test on my side. 

    I have checked and seen that for every case shipping is calculated as you can see the screenshot below:

    Shipping cost is not added for some products Image 1 Screenshot 30

     

    I was able to submit successfully. However, I was not able to reproduce the issue. 

    Also, I have received an autoresponder email as the following:

    Shipping cost is not added for some products Image 2 Screenshot 41

    Could you please tell us in which item does not charge for shipping?

    Thanks in advance.