What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not access my forms

    Asked by ThalitaZ on November 21, 2016 at 08:05 AM

    Apresenta o seguinte erro: Form not found - This form is disabled.

    O que devo fazer ?



    Thalita Zacharias

    Page URL:

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    JotForm Developer

    Answered by Helen on November 21, 2016 at 08:17 AM

    Thanks for contacting us.

    I have checked you account and your forms. This form contains Password field. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of these information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your forms are enable now.

    Please let us know if you need further assistance.