- centralncjaAsked on November 21, 2016 at 09:27 AM
Our account was cancelled and the account is still being billed.
PLEASE CANCEL IMMEDIATELY!!
Gale B. Murphy
- JotForm SupportemilyAnswered on November 21, 2016 at 09:39 AM
I checked your account's history. It seems like you downgraded your account on November 6 to FREE and upgraded again to BRONZE MONTHLY on November 20.
As you have requested, I cancelled your account and refunded $19 to your account. Your account is now FREE.
Please check again and let us know if you have any problem.