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Andrew BriggsAsked on November 21, 2016 at 9:28 AM
We have just bought Samsung Note GTN 5110 and can log into our setting but cannot load forms. We can on a Tablet. Dies this mean Notes are not compatible?
Many thanks
Andrew
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candyReplied on November 21, 2016 at 9:51 AM
Hello Andrew,
You need to set your forms as "Mobile Responsive" in order to see them in mobile devices.
Please check the following guide: https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive
Also, you can add the following widget into your form in order to make your forms work on mobile devices: https://widgets.jotform.com/widget/mobile_responsive
Please check. If you need further assistance, let us know. We will be glad to help you.
Thanks in advance.
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candyReplied on November 22, 2016 at 2:28 AM
Hello again Andre,
We would like to view your form in order to test it on our side. Could you please send us the web page that you have embedded your form or could you please send us the form URL?
Thanks in advance.