What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why doesn't my credit card transaction work?

    Asked by Gamecat on May 14, 2012 at 04:37 AM
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    Answered by Gamecat on May 14, 2012 at 04:38 AM

    Sorry, hit enter by accident..   

    Details: Transact: TIMESTAMP=2012%2d05%2d14T08%3a07%3a13Z&CORRELATIONID=7bebbe0b5d0bc&ACK=Failure&VERSION=54%2e0&BUILD=2911702&L_ERRORCODE0=10501&L_SHORTMESSAGE0=Invalid%20Configuration&L_LONGMESSAGE0=This%20transaction%20cannot%20be%20processed%20due%20to%20an%20invalid%20merchant%20configuration%2e&L_SEVERITYCODE0=Error&AMT=2400%2e00&CURRENCYCODE=AUD

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    JotForm Support

    Answered by jonathan on May 14, 2012 at 06:04 AM

    Hello Gamecat,

    Can you please provide us more details what is your issue about.
    Which part in the credit card payment tool is not working?

    Will await your response.

    Thanks.