How to enable SSL on my form?

  • Profile Image
    albanange
    Asked on November 21, 2016 at 12:38 PM

    Hello,

    my site is in httpS now and i have some problem because of a jotform link.

    Can you please put an S ?

    Thank, Alban

  • Profile Image
    Nik_C
    Answered on November 21, 2016 at 02:57 PM

    All our forms are SSL by default, meaning they are https, as you can see when you open your form: 

    You can try re-embedding your form and see if that resolves the problem. 

    If the issue persists, please let us know so we can take a closer look.

    Thank you! 

  • Profile Image
    albanange
    Answered on November 21, 2016 at 04:25 PM

    Thank you but not good.


    I've already put the good script, with an S in my html page :

    <script src="https://cdn.jotfor.ms/static/feedback2.js?3.1.896" type="text/javascript">

      new JotformFeedback({

         formId : "33173022151944",

         buttonText : "Absence",

         base : "http://jotformpro.com/",

         background : "#333",

         fontColor : "#FFFFFF",

         buttonSide : "bottom",

         buttonAlign : "right",

         type : 1,

         width : 300,

         height : 500

      });

    </script>

     

    But the problem is not in this code. But this script is calling another script/link that is not httpS.

    The problem is here : "...but requested an insecure script 'http://jotformpro.com/jsform/33173022151944?appendTo=js-form-content&&_=1479749297264'. This request has been blocked; the content must be served over HTTPS."

    I would like you to put an S in this link. I can't do it. Jotform can do it.

     

    Thank, Alban

  • Profile Image
    albanange
    Answered on November 21, 2016 at 05:22 PM

    You could also put this image in httpS in the script : http://www.jotformpro.com/images/close-wiz-white.png

  • Profile Image
    EltonCris
    Answered on November 21, 2016 at 09:46 PM

    In your embed code, the base URL is still on HTTP that's why the form load over HTTP including its resources. Replace it with HTTPS, that should fix everything.

    <script src="https://cdn.jotfor.ms/static/feedback2.js?3.1.896" type="text/javascript">

      new JotformFeedback({

         formId : "33173022151944",

         buttonText : "Absence",

         base : "https://jotformpro.com/",

         background : "#333",

         fontColor : "#FFFFFF",

         buttonSide : "bottom",

         buttonAlign : "right",

         type : 1,

         width : 300,

         height : 500

      });

    </script>

     

  • Profile Image
    albanange
    Answered on November 22, 2016 at 07:29 AM

    Yesss, thank you very much ;) It's ok.