What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why are my forms showing as over quota

    Asked by FDMCH on November 21, 2016 at 12:56 PM

    I have created a new form and it is stating that we have used all of the allocated data. Why is this not back to the basic free trial?

    Screenshot
    new form Basic Free all and
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    JotForm Support

    Answered by david on November 21, 2016 at 02:04 PM

    I checked your account and it still showed as Storage, even though you have upgraded to Bronze.  I set your subscription to the current level and you should no longer have any trouble with your forms show as over quota.