What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, it is how the Form Designer works. The tool will be the preview of your actual form. It means that the conditional logic are being applied.
You can disable the conditions temporarily if you want to use the Form Designer to customize your form. Here's a screen capture on how to disable and enable a condition:
Thank you for understanding.