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    Using the old form UI to export data to specific matrix fields

    Asked by adevries on November 21, 2016 at 02:30 PM

    I have been using the old wizard UI so that I can copy and paste answers to specific matrix fields.

    Today, I went to add a new question (and subsequently I needed to add a condition) and things seem to short out after I've selected to "update a form field value"... the matrix flashes on the screen in front of me for a moment, and then greys out completely and freezes up.

    Is the old UI not available any longer?

    Page URL:
    https://www.jotform.com//?formID=61867520167258

    Screenshot
    export data matrix fields form field Freezes selected then
  • Profile Image
    JotForm Support

    Answered by Jan on November 21, 2016 at 04:31 PM

    You are probably viewing the "Conditions Wizard" in "Full Screen Mode". Please try editing the conditions in the normal screen mode. You just need to click the "Full Screen Mode" button at the top right.

    After doing that, you should be able to edit the conditions properly.

    Hope that helps. Thank you.

  • Profile Image

    Answered by adevries on November 21, 2016 at 05:44 PM
    Hi there, Jan -
    I haven’t been in full screen at all. Just for the sake of trying, I did try again just now in this screen size (as opposed to full screen) and it still did not work.
    This is what the view I am in looks like:
    Andrea de Vries
    Coordinator, Services and Communications

    toll free: 1-800-880-0287
    office: 1-250-847-2427
    www.ravenrescue.com

    ...
  • Profile Image

    Answered by adevries on November 21, 2016 at 05:44 PM
    Ah, I re-read what you wrote and figured out what I was doing wrong.
    Thanks,
    Andrea de Vries
    Coordinator, Services and Communications

    toll free: 1-800-880-0287
    office: 1-250-847-2427
    www.ravenrescue.com

    ...