Error Message when submitting a form

  • bonelaw
    Asked on November 21, 2016 at 2:55 PM

    I get "form is not available" when I hit submit?

  • Support_Management Jotform Support
    Replied on November 21, 2016 at 5:39 PM

    I did a test submissions and managed to encounter the same message.

    Error Message when submitting a form Image 1 Screenshot 40

    Can you try toggling your preferences by clicking PREFERENCES at the top > under the GENERAL tab > set the STATUS to DISABLE ON DATE > SAVE CHANGES > close the PREFERENCES wizard.

    Error Message when submitting a form Image 2 Screenshot 51

    Once done, do it one more time, only this time, select ENABLED.

    Error Message when submitting a form Image 3 Screenshot 62

    After doing those, try doing another test submission on your form then let us know how it goes. I did those same steps on a cloned copy of your form and it worked.

  • Jan
    Replied on November 22, 2016 at 12:42 PM

    @bonelaw

    Your reply is not showing in this thread. Please open this thread (https://www.jotform.com/answers/994903) and post your reply again if needed.

    You can just ignore my message if your issue is resolved or if you don't need further assistance. Thank you.