What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error Message when submitting a form

    Asked by bonelaw on November 21, 2016 at 02:55 PM

    I get "form is not available" when I hit submit?

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    JotForm Support

    Answered by Jim_R on November 21, 2016 at 05:39 PM

    I did a test submissions and managed to encounter the same message.

    Can you try toggling your preferences by clicking PREFERENCES at the top > under the GENERAL tab > set the STATUS to DISABLE ON DATE > SAVE CHANGES > close the PREFERENCES wizard.

    Once done, do it one more time, only this time, select ENABLED.

    After doing those, try doing another test submission on your form then let us know how it goes. I did those same steps on a cloned copy of your form and it worked.

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    JotForm Support

    Answered by Jan on November 22, 2016 at 12:42 PM


    Your reply is not showing in this thread. Please open this thread (https://www.jotform.com/answers/994903) and post your reply again if needed.

    You can just ignore my message if your issue is resolved or if you don't need further assistance. Thank you.