What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is reading disabled

    Asked by llopez220 on November 21, 2016 at 03:40 PM

    When I click on form link, it reads Form not Found, This form is disabled.  I clicked on enable under the more section in My Forms. 

    My Forms form link section form is disabled
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    JotForm Support

    Answered by Kevin_G on November 21, 2016 at 07:23 PM

    I have checked your form and you're asking for login credentials on this form https://form.jotform.com/63256132884156, here is a screenshot of the guilty fields: 

    I have deleted those guilty fields from your form since asking for login credential fields goes against out terms, please read our terms on this link: http://www.jotform.com/terms/

    Also, please avoid keep asking for these info, otherwise your account will be permanently suspended. 

    I have re-activated your account now, please check and let us know if you have any question. 

  • Profile Image

    Answered by llopez220 on November 22, 2016 at 12:58 PM

    It is still reading form not found; 

     

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    JotForm Support

    Answered by Kevin_G on November 22, 2016 at 02:30 PM

    I have removed the word "login" from your form's title, this seems to trigger the phishing alert too, I have re-activated your account and it should be working now, please check and let us know.